Knowledge is what our business was founded on. We’re experts in our field and able to tailor our technical solutions for each individual and business we work with – we’re thoroughly professional in everything we do. This knowledge and expertise puts our customers in control. It empowers them to make informed decisions about their energy future.
Passion is essential to our business – it’s what keeps us all motivated and excited about what we do. All the people here have a genuine enthusiasm for clean energy and for helping people discover the benefits of the technology we provide. This passion rubs off on our customers. It makes them feel excited about working with us and inspired to make further positive changes.
Trust is extremely important to us. We may have a fantastic reputation in the industry, but we know winning people’s trust is down to how we communicate with them on an individual level, too. Our down-to-earth attitude and approachable manner is what makes us likeable and trustworthy. We’re honest, we tell it like it is and we’re always on the customer’s side. This makes our customers feel confident and reassured about their choices.
Working in renewable energy means everything we do is geared up to reducing environmental impact and promoting a sustainable, ecologically sound way to live. We take great satisfaction in knowing that we’re helping people lower their carbon emissions and feel good about the energy they use.
We’ve always promoted solar energy as an investment in a better future, not just as a means to make money. This is especially true of commercial projects, where our solar advisors work closely with contractors to meet carbon reduction targets.
We’re also proud of our ethical approach to selling. We provide clear, honest information and let customers make up their own minds, rather than push for a decision. Some rival companies may mis-sell or exaggerate system benefits for an easy sale, which is something we’d never do. We’re here for the long term, so winning customers’ trust is very important to us.
Our approach has been recognised by Which? and independent consumer website moneysavingexpert.com. We receive consistently good customer feedback on YouGen, a customer forum for recommending and comparing renewable energy suppliers.